Digital Return & Refund Policy

Effective Date: June 5, 2026

1. Final Sale Provision

Because all files distributed across SLBIM Solutions comprise downloadable, non-tangible software source blocks and engineering configurations (CAD files, Revit libraries, and script source lines), all transactions are structured as **irrevocable final sales**.

Once digital asset data streams or extraction links are verified and sent to your email inbox, the product cannot be reclaimed, returned, or deactivated. Consequently, we maintain a strict **no-refund policy** for all finalized commercial transactions.

2. Defect and Support Resolution

We are completely committed to the performance of our software engineering workflows. If your downloaded digital items exhibit structural corruption, package compilation bugs, or system compatibility runtime failures inside standard target Autodesk environments, please contact us for assistance.

In these instances, TM Nizar will directly coordinate engine troubleshooting steps, provide clean alternative download provisions, or release customized script patches to resolve system failures.

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